Comments for ooma phone reviews

Comment on ooma Phone Reviews by Earl

Earl — Sun, 29 Jan 2012 21:29:17 +0000

I purchased Ooma about 6 months ago after leaving ATT thinking it would be best, but ever since, I have regretted leaving ATT, the reception with Ooma is lousy at best. I have contacted Ooma tech support on several occasions and all they want to do is unplug the unit wait for several minutes and then plug it back in. I still have echos, pings, and lags when speaking to on the phone. I ask to have something else done to make me a satisfied customer but all they say is call back. I have yet contacted an Ooma tech support that is in the US and can speak fluently. We spent around $250.00 for the system along with an additional $119.00 per year for the so called “premier Service” I would NOT recommend this company to anyone all they want is to take your money and run.

Comment on ooma Phone Reviews by Nels Kvalheim

Nels Kvalheim — Fri, 16 Dec 2011 20:24:23 +0000

I purchased OOMA for my business and have had problems with the device shutting down for no apparent reason interrupting my phone and internet service. I just called OOMA customer service and was actually disconnected two times when the device shut down during my call. I managed in my second conversation to at least get my problem described and the service rep just wanted to go over the same issues over and over. I do not believe they stand behind their product and I had a difficult time understanding either of the two service reps I talked to. I would recommend trying another product, by the way, thanks Clark Howard.

Comment on ooma Phone Reviews by Jim M

Jim M — Tue, 04 Oct 2011 02:52:16 +0000

We are using Panasonic 6.0 PLUS phones with Ooma and are experiencing breaking up. Do you have any suggestions?

Comment on ooma Phone Reviews by Bob Smith

Bob Smith — Wed, 21 Sep 2011 08:47:52 +0000

This site doesn’t seem bogus at all. I get a good balanced view and can easily see the plus and minus of the offering. U have heard that a wireless phone with DECT 6.0 is very good for having multiple extensions.

Comment on ooma Phone Reviews by Donna Beardsley

Donna Beardsley — Mon, 05 Sep 2011 00:45:14 +0000

We have had the Ooma for two years. Initial set-up was a nightmare because we had two phone lines, one with a fax and we probably had the wrong line switched off. It was not very easy to install at all. It works fine, but we can only have one phone. No extensions for the upstairs even with the scout. So, we have to run downstairs (literally) to answer the phone. I don’t know why this is so, but we can’t have a second phone. We don’t want a second line, just a phone, but it won’t work because our DSL line is downstairs and the upstairs phone connections are linked to the ‘dead’ phone line ( I guess). Pretty frustrating, but it does save us the monthly AT&T bill which seemed to go up on a regular basis.

Comment on ooma Phone Reviews by William

William — Mon, 16 May 2011 22:36:33 +0000

The comments are moderated to keep out spam, not reviews. Although your comment is more like a rant without substance I approved it. If you actually read all of the comments you would see that negative reviews have always made it through. Take a deep breath my friend, life is good!

Comment on ooma Phone Reviews by Jose

Jose — Mon, 16 May 2011 21:14:10 +0000

This site is BOGUS! It’s a self-promoting site set up by OOMA to fool shoppers. The site is “moderated” to filter out the ugly truth about OOMA products. This again shows the consistency of how the deceptive and bogus nature of OOMA.

Comment on ooma Phone Reviews by Heather

Heather — Mon, 16 May 2011 20:58:27 +0000

I’ve had OOMA for over a year and here are the things I wish I had know before making the purchase:

1. OOMA uses the tactic of bait-n-switch. They offer you feature-loaded phone but that only lasted a few months, after which, they would start charging you a stiff fee to keep those features.
2. OOMA requires a credit card so they can charge you the annual fee (after the first year). Don’t think of OOMA service is free! There’s string attached and you’d have to look carefully at the fine prints.
3. OOMA box is of low quality: don’t expect crisp voice quality. OOMA customer service is quick in blaming it all on your internet connection (scapegoat) and very slow in responding to your questions or needs.
4. The “BASIC” service is very limited and you cannot have much control on the settings such as blocking or unblocking calls with “blocked caller ID”.

My advice is give it a closer look and do not believe all the sale pitches from OOMA. I’ve made a mistake and wish I had been more careful.

Comment on ooma’s Instant Second Line Feature by Tracey Enter

Tracey Enter — Sun, 08 May 2011 09:06:20 +0000

Thanks for the excellent post.. Regards.

Comment on ooma Phone Reviews by sheila

sheila — Wed, 09 Feb 2011 16:05:40 +0000

I have had OOMA for 2 months and LOVE IT!!!!! It is awesome.. only very seldomly do I hear digital interference…. WELL WORTH EVERY PENNY PAID!!!>>.. Fantastic customer service (IN THE GOOD OLD USA!!!)